12 OCT 2017

The 10 technology trends of 2018 according to Gartner

2018 is going to arrive in a few months and Gartner has already drawn up the ranking of the 10 trends of 2018, grouped in 3 main areas: intelligence, digital and mesh. We have already seen many of these technologies during the year, a sign that investing in these solutions is positive for achieving a competitive advantage.

The first 3 technologies concern intelligence and they are:

  1. AI Foundation: artificial intelligence is going to improve the dynamics in many fields as in the decision-making, it is going to give the client a better user experience and is going to lead to rethinking business models. Many companies are already investing in methodologies, in the integration and preparation of data and information, in algorithms and models, as evidenced in a survey done by Gartner. From this, in fact, it emerges that 59% of companies is finding information to implement an IA strategy, while the rest is already applying these strategies. The key word, therefore, is to invest in IA, in fact Gartner estimates that in 2020, 30% of investments done by IT managers is going to be in this field.
  2. Intelligent Apps & Analytics: artificial intelligence is going to command even in applications. In this way apps are going to be smarter and thanks to advanced analysis, they are going to know how to behave in certain situations. These apps are going to allow humans to perform more and more activities and the user experience is going to be better and new.
  3. Intelligent Things: artificial intelligence is going to make objects more intelligent and autonomous. Robots vacuum cleaners can clean a house autonomously and soon they are going to knock on our doors. Moreover, as intelligent objects increase, a new future is going to emerge, that of intelligent objects which are able to collaborate each other.

Regarding digital environment, however, the trends are the follows:

  1. Digital Twin: it is the virtual representation of a product or of a system that receives and uses, thanks to sensors, the information collected by its physical twin. Currently digital twins are used in companies, but this technology could also be extended to “non-intelligent” objects: for example a digital twin of a human which communicates to his doctor information about his health or a digital twin of a city which is able to communicate jobs of various kinds that must be performed in certain areas.
  2. Edge computing: edge computing is an ICT resource positioned and activated near the end user or data source, if we are speaking about the Internet of Things. Thanks to the technological process, probably soon it will be able to replace cloud computing because edge computing reduces the bandwidth needed and eliminates the latency between sensors and cloud.
  3. Conversation platforms: in a few years, machines are going to adapt themselves to user’s language, no longer the opposite. Therefore, companies must invest in interfaces that adapt themselves to the customer because probably these will be the main way in which users will interact with the online world.
  4. Immersive experience: virtual reality and augmented reality are increasingly dissolving the barriers between the digital and the physical world. If we add to these Internet of things technologies and conversation platforms, we obtain the immersive reality that gives the user an extraordinary experience because he can interact simultaneously with digital and physical objects.

The last area is that of the mesh with the last 3 trends:

  1. Blockchain: it is a technology which is every day more important, it is essential that companies implement it. There are many fields of application: administration, healthcare, content distribution, supply chain management and many others. However, the important thing is to understand business opportunities, possibilities and limitations of this technology and how to implement it with its own architecture. Only in this way it will be possible to have a good blockchain system to gain competitive advantages.
  2. Event driven: thanks to technological progress and the increasingly developed IoT, companies could identify complex events every day in an easier way when these events occur and companies could analyze them in depth in order to act immediately.
  3. Continuous Adaptive Risk & Trust (CARTA): ever-present hacker attacks lead to the need for better security systems. CARD model allows to companies to identify the hacker attack that is happening at a given time and to intervene promptly. If companies want that CARTA model works, they need to improve security aspects of their DevOps methodology by working on the “DevSecOps” process and at the same time must be able to identify the threats of the hackers who are penetrating the business system and hunt them.

The 10 trends have been unveiled, now companies must invest in them and certainly the benefits of these investments are going to arrive.

Edited by Lucia D’Adamo, supervised by Marco Pirrone

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